Please answer every statement.

(introducing themselves, explaining their position, being friendly and warm towards you, treating you with respect; not cold or abrupt)

(giving you time to fully describe your condition in your own words; not interrupting, rushing or diverting you)

(paying close attention to what you were saying; not looking at the notes or computer as you were talking)

(asking/knowing relevant details about your life, your situation; not treating you as "just a number")

(communicating that he/she had accurately understood your concerns and anxieties; not overlooking or dismissing anything )

(seeming genuinely concerned, connecting with you on a human level; not being indifferent or "detached")

(having a positive approach and a positive attitude; being honest but not negative about your problems)

(fully answering your questions; explaining clearly, giving you adequate information; not being vague)

(exploring with you what you can do to improve you health yourself; encouraging rather than "lecturing" you)

(discussing the options, involving you in decisions as much as you want to be involved; not ignoring your views)

Your feedback helps us improve our team and our future client's experiences at Mint Wellbeing. Your time is very much appreciated.